FAQs

How soon will my order be processed and delivered?
Our dispatch times vary by product, with many orders leaving on the same day or within one to two business days. Once shipped, you can typically expect delivery within 4-7 days. Should there be any anticipated delays, this will be clearly noted on the respective product page. We take pride in offering some of the fastest processing and shipping in the industry, paired with exceptionally responsive customer service.

What payment options do you offer?
We accept a range of payment methods including major credit and debit cards such as Visa, Mastercard, American Express, Discover, as well as mobile payment solutions like Apple Pay and Google Pay.

What is your return policy?
Every purchase is backed by a 30-day money-back guarantee. For detailed information, please review our full 30-Day Return Policy available on our website.

How do I cancel my order?
If you wish to cancel your order, please get in touch with us immediately at support@thehomesteadcorner.com before the order is dispatched for a full refund. Once the shipment has been processed, cancellations are subject to our standard 30-Day Return Policy.

What should I do if my order arrives damaged?
We recommend examining the package upon delivery. If you notice any damage—even to the outer box—please indicate this on your delivery receipt. If you are unable to check the contents right away and suspect damage, note “suspect damage” on the receipt. Then, send us photos of the issue at support@thehomesteadcorner.com so we can promptly arrange a replacement or offer compensation.

How can I place an order?
Ordering is simple: just click “Add To Cart” on your chosen item and follow the checkout process by entering your shipping and billing details. Alternatively, you can place an order over the phone using the contact number provided on our site. Once your order is submitted, you’ll receive an immediate confirmation, and we’ll begin processing it right away.

How will I know when my order ships?
Right after your order is placed, you’ll get a confirmation email that includes your shipping details and payment authorization. When your order leaves our facility, we’ll send another email containing a tracking number. In case an item is out of stock, we’ll notify you via email or phone within one business day.

Do you send an order confirmation email?
Yes, a confirmation email is automatically sent to the address provided during checkout. We suggest printing or saving this email for your records. Please double-check your email address to ensure you receive all order details.

Do you charge sales tax?
Since we are based in Ohio, sales tax is only applied to orders shipped within the state. Orders sent to other locations are exempt, potentially saving you a significant amount compared to other retailers.

Can I modify my order once it’s placed?
Absolutely—provided your order hasn’t been shipped yet. To request any changes, simply email us at support@thehomesteadcorner.com. Any necessary adjustments, such as a price difference, will be handled by crediting your card or by issuing a custom invoice. For immediate assistance, you may also call 000-000-0000.